MGM National Harbor, the world-class casino resort set to open later this year in Prince George’s County, Maryland, is pleased to announce that it has appointed teams to steer its hotel operations, brand and retail marketing, in addition to communications efforts. MGM National Harbor welcomes Patrick Fisher as executive director of hotel operations; Sarah Moore as executive director of brand name marketing and retail; and Dasha Ross Smith as director of communications. 

“We are happy with the team we’ve assembled to guide MGM National Harbor,” said Bill Boasberg, general manager of MGM National Harbor. “We were in a position to tap both into the local talent pool in addition to around the industry to spot the most productive team to successfully guide our casino resort in the course of the grand opening and beyond.”

Patrick Fisher is executive director of hotel operations for MGM National Harbor. On this role, he's chargeable for overseeing all aspects of hotel operations including guest services, call center, housekeeping, spa and salon, fitness center, pool, reservations and more. Previous to joining MGM National Harbor, Mr. Fisher served as director of rooms on the AAA Five Diamond Ritz-Carlton, Washington, D.C. He has also served as director of housekeeping at Ritz-Carlton, New Orleans where we was named “Leader of the Year” in 2013. During his tenure as Front Office Manager at Ritz-Carlton, Atlanta-Buckhead, Fisher was a part of a team that won two Ritz-Carlton Cobalt Awards for Best Practices inside the brand, as recognized by the company office. Mr. Fisher also was recognized in Hotel Management Magazine’s Class of 2014 as a “Top 30 Under 30 Worldwide”.

Sarah Moore is executive director of brand name marketing and retail. On this role, she is liable for the improvement and execution of strategic marketing plans and overall brand management, in addition to oversight of the resort’s retail program. She leads the combination of traditional and digital advertising mediums, email, unsolicited mail and brand marketing events to drive occupancy. Previous to joining MGM National Harbor, Moore served as director of brand name management for MGM Resorts International, providing strategic direction and support to ARIA, Vdara, Luxor, Excalibur, MGM National Harbor, and MGM Springfield. She previously served as director of sustainable operations, where she helped to advance the company’s Green Advantage brand, a program devoted to educating employees about sustainable practices both within the workplace and at home.

Dasha Ross Smith is director of communications for MGM National Harbor. She is accountable for leading the resort’s communications and social media efforts. She joins MGM National Harbor from Wells Fargo, where she served as communications lead for the company responsibility group. On this role, she managed a team that was chargeable for internal and external communications support for environmental affairs, community development and community relations. Previous to Wells Fargo, Ross Smith held several communications roles in hospitality with Hilton Worldwide and Marriott International. 

Read More... [Source: Gaming Industry News]